UPDATE: March 4, 2022
MASKS ARE OPTIONAL
The decision to wear a mask is up to you. We are pleased to be taking this step forward with you and thank you for being respectful of one another's choices in this matter.
Safety & Health Markers
These markers will be visible throughout the casino floor and indicate locations of hand sanitizers, disinfectant wipes and safety stations.
100+ More Hand Sanitizers
We have added more than 100 touch-free hand sanitizers across the property. This is more than a 400 percent increase in hand sanitizers!
Each unit is stocked with a misting sanitizer that exceeds CDC recommendations for alcohol percentage to be effective in combatting COVID-19 and other infectious viruses and bacteria.
We have added disinfectant wipe dispensers. This is a brand new addition to our gaming floor and will allow guests the option to wipe down machines and chairs for their personal comfort. Our team will also be moving around the gaming floor in a constant state of cleaning, but we also recognize that person empowerment is often one of the most reassuring things we can offer you.
Clean Team - Constant Cleaning
We're proud to introduce the Lucky Eagle Casino & Hotel Clean Team!
These brand-new positions on our team have been created to focus on frequent cleaning of high-touch surfaces, slot machines, table games, restrooms, doors and more.
Our new Clean Team will feature bright-green polos and will be highly visible and available should you have any special cleaning requests.
The Clean Team will also be hard at work when you go home and perform deep cleaning between the hours of 2 a.m. and 10 a.m. daily.
In addition, all team members working on the casino floor and any restaurant will be equipped with personal sanitization bottles. This allows for quick sanitization as they go about their work. They are also available to sanitize your machine, chair or other surface upon request.
In addition to the touch-free hand sanitizers and disinfectant wipes located throughout the gaming floor, we will feature four Safety Stations throughout the casino. Each station will include the following items:
Protective masks are optional. Complimentary masks will be available upon request at the security podiums at the casino and hotel.
More Space for Social Distancing
We have removed approximate 175 slot machines from the casino floor to create more spacing between banks of machines. We’ve also created smaller banks of machines. All of our slot machine will be on and available to play so you can enjoy your favorite games with loved-ones.
Plexiglas partitions have been installed at Lucky Star Rewards Center, Main Street Bar, hotel front desk, security podiums and all cashier stations.
Team Member Training
We have created and trained teams in all of the unique areas of Lucky Eagle on our new Standard Operating Procedures for cleaning and sanitizing all shared equipment, high-touch surfaces and social distancing situations.
Ionization machines have been added to one of our smoking gaming floors as part of a pilot program to improve air quality in that space. If successful, we will expand to the other casino floors.
Measures you can take
We encourage both team members and guests to follow these simple guidelines to help protect the safety of yourself and others:
- Maintain safe social distancing (at least 6ft apart)
- Wear an approved mask correctly (securely over the nose and mouth)
- Cover your coughs and sneezes
- Wash hands often with soap and water for a minimum of 20 seconds
- Use the provided alcohol-based hand sanitizer regularly when soap and water are not available
- Use touch-free options like pencil erasers when possible
- Avoid touching your eyes, nose and mouth with unwashed hands
- Stay home if you aren’t feeling well